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1733622 - HTTP 500 Error Servlet exception after logging onto AdminTools on JBoss 5.x - BI 4.0

Symptom

HTTP 500 ErrorServlet exception after logging onto AdminTools on JBoss 5.x - BI 4.0

Full error:

HTTP Status 500

 The server encountered an internal error () that prevented it from fulfilling this request.
exception 
javax.servlet.ServletException: Servlet execution threw an exception 
        org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
root cause 
java.lang.NoClassDefFoundError: Could not initialize class com.businessobjects.bcm.BCM 
        com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.establishConfidentialChannel(ConfidentialChannelService.java:175)
        com.crystaldecisions.sdk.occa.security.internal.ConfidentialChannelService.createConfidentialChannel(ConfidentialChannelService.java:145)
        com.crystaldecisions.sdk.occa.security.internal.CCMap.locateCCItem(CCMap.java:63) 
        com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:831) 
        com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:208) 
        com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:203) 
        com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody0(SessionMgr.java:457) 
        com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody1$advice(SessionMgr.java:512) 
        com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:1) 
        com.crystaldecisions.examples.LogonServlet.doPost(LogonServlet.java:127) 
        javax.servlet.http.HttpServlet.service(HttpServlet.java:637) 
        javax.servlet.http.HttpServlet.service(HttpServlet.java:717) 
        org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)


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Environment

FP03

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

bi4, bi40, xi4, xi40, xir4, xir40, boe, websphere, was, weblogic, oas, java, wdeploy , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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