SAP Knowledge Base Article - Preview

1730539 - Intermittent Error: "HTTP 404...." during Logon to InfoView when using AD SSO or Manual AD Authentication after restarting Tomcat

Symptom

  • As the tomcat is restarted sometimes, InfoView shows HTTP 404 during Logon when using SSO or manual login. The error is resolved itself after another or multiple tomcat restarts.
  • In stdout following errors are noticed:

{ERROR} [localhost].[/InfoViewApp] Thread [Thread-1];  Exception starting filter authFilter
com.wedgetail.idm.sso.ConfigException: Could not validate VSJ password [caused by: GSSException: Failure unspecified at GSS-API level (Mechanism level: com.dstc.security.kerberos.KerberosException: Message not sent, max time exceeded.)]

SEVERE: Error filterStart
31/05/2012 20:15:42 org.apache.catalina.core.StandardContext start

SEVERE: Context [/InfoViewApp] startup failed due to previous errors


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Environment

  • SAP BusinessObjects Enterprise (BOE) XI 3.x
  • SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

VSJ, unable, fail, active, directory, single sign on, dc , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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