SAP Knowledge Base Article - Public

1715287 - A technical error in Supplier invoice: /SRMAP/LSIV_SIV 393. Report an incident.

Symptom

You cannot post an invoice that contains withholding taxes for India. You get an error: A technical error occurred: /SRMAP/LSIV_SIV 393. Report an incident.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Open the relevant invoice.
  4. Choose Post.
  5. You get an error: A technical error occurred: /SRMAP/LSIV_SIV 393. Report an incident.

Cause

One of the Tax Code is mapped to a Tax Event which is assigned with a Tax Type for which no Tax Rate is defined in the Fine-Tuning (= 0%).

To verify the cause above:

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Open the relevant invoice.
  4. Go to the General tab and then the Withholding Taxes subtab.
  5. You notice that for some Tax Code/Tax Type combinations, the Tax Rate is 0%.

Alternatively, you can simulate the journal entries:

  1. Choose the button Actions -> Simulate Journal Entries.
  2. You get an exception: Unexpected error during backend processing:
    Fatal Runtime Exception triggered by component 'AP-RC-GEN-PAT'.
    Please see Application Info section in the dump for more details.
    CM_FIA_ACC_INVACC_IB_AGENT at
    Program: SAPMHTTP
    Include:
    Line: 0
    Text: Supplier Invoice : Required entry field Withholding Tax Item Withholding Tax Rate Type Code is not filled

Resolution

In case the supplier invoice tax amount is correct which means that no Surcharge / EC / SHEC on Income Tax is expected (only Withholding Income Tax), then the Tax Code should be mapped to a Tax Event that is only assigned to the tax type 'Withholding Income Tax'.

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Choose a current project (alternatively, create a new one).
  4. Choose Open Activity List and then go to Fine-Tune.
  5. Open the activity Withholding Tax - India.
  6. Select the relevant Tax Code.
  7. Select a Tax Event for it that does not have Surcharge, EC and SHEC.
  8. Choose Save.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions