SAP Knowledge Base Article - Preview

1714248 - 30270 "getblob" error and/or duplicate prompts appear when opening a WebIntelligence report set with "refresh on open" in the PDF viewer in InfoView


When opening a WebIntelligence that is set to "refresh on open" report in the PDF viewer within InfoView, "getblob" 30270 errors sometimes appear and/or duplicate prompts are displayed.


duplicate prompts

Issues do not appear every time, but they do appear whenever a new WebIntelligence report is opened in IE.

Subsequent views of the same report may open and refresh without any problems.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Business Objects XI3.1
  • Service Pack 5
  • WebIntelligence


SAP BusinessObjects Enterprise XI 3.1


XI3.1, 3.1, BOE, WebIntelligence, Web, Intelligence, Webi, view, PDF, InfoView, open, 30270, getblob, duplicate, prompt, refresh, open, ADAPT01634991, ADAPT01634992, 01634991, 01634992 , KBA , BI-RA-WBI , Web Intelligence , Bug Filed

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.