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1696435 - Error "Missing installdir reg key" while installing Client Tools in BI4.0


  • Receiving below error message after installing Crystal Reports 2011, even the wizard shows installation to be completed successfully.

"Missing installdir reg key for installiverse, required for uninstall.

Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora

Value: Path"

  •  Same error is receiving after installing Client Tools and Live Office.



  • BI4.0 client tools.
  • Live Office 4.0
  • Crystal Reports 2011.
  • Information Platform services (IPS) 4.2


SAP BusinessObjects Business Intelligence platform 4.0


BI4.0, Client Tools, Missing installdir reg key , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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