SAP Knowledge Base Article - Preview

1691493 - Error "Installer has detected that a previous operation did not complete" when running the BI Platform Installer

Symptom

When installing, uninstalling, upgrading or patching, one of the following messages may appear when running the installer:

  • Installer has detected that a previous operation did not complete under another user. Program will exit.
  • Installer has detected that a previous operation did not complete.  Do you want to resume?
  • A Fatal error has occurred which has caused the installer to quit. Please gather any %TEMP% and installer logs to present to your support personnel
  • Prerequisite check : Summary of any missing critical or optional prerequisites.
    BI platform server 4.0 installed               Critical              Failed

Incomplete+Operation+Detected.png


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

patch, install, change, modify, uninstall, previous, operation, complete, InstallManifest.sqlite, SQLlite browser, Bi, 4, 4.0, 4.1, crystal, server, update,installer,updating , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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