SAP Knowledge Base Article - Preview

1686260 - "You do not have a business partner assigned. Please select another Reporter to proceed the message creation"during Service Desk Message creation

Symptom

  • Service Desk Message creation from WORKCENTER fails with the following error:
    "You do not have a business partner assigned. Please select another Reporter to proceed the message creation" 

  • Creating a new Plan in IT Task management gives the following error: 
    "You must have a valid business partner assigned to your user"


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

BUPA_ROLE_ADD, BUPA_ROLE_ADD_2, CENTRAL PERSON, HRP1000, AI_SDK_USER_BP_GEN, inicdent, ITSM, show, solman Workcenter, sm_workcenter, click, Planning IT Task mgmt, Inside Technical Administration,  "Plan", select, Guided Procedure (Standard). , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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