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1678498 - Universe Tool Gives Side-by-Side configuration incorrect Error


  • After installing BI4 specific server or client tools and launch client tools such as the Universe Design Tool, the application fails to start with a side-by-side configuration is incorrect error
  • The error may also occur when starting other client tools as well as impede certain server processes from starting like the connectionserver32 or connectionserver process
  • Typical Error: "The application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail."
  • sxstrace.exe tool reports  ERROR: Cannot resolve reference Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.4053"



  • SAP BusinessObjects Enterprise Server and Client Tools. XIR3.1, BI4.0 & BI4.1
  • Universe Design Tool
  • Information Design Tool
  • Webi Rich Client
  • Other client tools & some server processes
  • Microsoft Windows Server 2008



SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1


BOE BI 3.1 3.0 4.1 4.0 4.x 3.x BI4 XI3 client tools connection server side-by-side 'side by side' c++ crash fail corrupt , biSL , KBA , BI-BIP-SL , Semantic Layer , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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