SAP Knowledge Base Article - Preview

1673254 - Error: "Account Information Not Recognized: Enterprise.authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" when accessing the OpenDocument URL in SAP BO BI 4.X

Symptom

Error: "Account Information Not Recognized: Enterprise.authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" when SAP user is accessing the OpenDocument URL of Web Intelligence reports off BEx query using BICS Connection.


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Environment

SAP BusinessObjects Business Intelligence 4.1, 4.2, 4.X

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

secSAPR3, FWB 00008, Opendoc , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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