SAP Knowledge Base Article - Preview

1652603 - Error: 'Unable to Logon' when trying to create a report of a BEx Query using an OLAP connection in Crystal Reports for Enterprise

Symptom

  • Error: Unable to Logon
  • Unable to create a report of a BEx Query.
  • When attempting to create a report of an SAP BW BEx Query, via an OLAP connection, Crystal Reports for Enterprise generates the error:
       
       "Unable to Logon
        Please check the SAP logon information saved in the common connection."
         
         
      Error_BW_Connection.png     


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Environment

  • SAP Crystal Reports for Enterprise 4.1
  • SAP Crystal Reports for Enterprise 4.2
  • SAP Crystal Reports for Enterprise 4.3
         
  • SAP BusinessObjects Business Intelligence platform 4.1
  • SAP BusinessObjects Business Intelligence platform 4.2   
  • SAP BusinessObjects Business Intelligence platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

OLAP connection, Firewall, port, CRFE, CR4E, CR for Enterprise , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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