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1649098 - Unable to see LDAP users in CMC


  • Unable to see LDAP mapped users in CMC
  • Following error message is shown in CMS trace

 |||||||||||||||UserReloadThread: GetAliases threw exception: LDAP
Authentication failed to verify one or more of the mapped groups. If
the problem persists, please delete and re-map into BusinessObjects
Enterprise the following group(s): cn=a1237.1.1, ou=roles, ou=a1237,
o=applications, dc=jd, dc=com Plugin error: SecLdap Error: an unknown
error occurred in LdapGetUsers().
LDAP Error: Sizelimit exceeded.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



  • Business Objects Enterprise 3.1 Servicepack 3
  • Tomcat 5.5
  • Windows 2008 R2
  • LDAP server: IBM directory server

Note:Issue can happen with any environment



SAP BusinessObjects Enterprise XI 3.1


LDAP, users not updated in CMC,LDAP users not visible,LDAP Error: Sizelimit exceeded. , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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