The Process control Workflow is configured and automatic approval is used or all the responsible approvers has made their decision. Inspite of this, the document remains in "Awaiting approval" status and the workflow has stucked.
Upon checking the Workflow logs (transaction SWI1 or SWI6) the following error message can be seen:
Message no. WL821 => WI XXXX: Object /SAPSRM/CL_WF_PROCESS_MGR_SBWF method FINISH_PROCESS cannot be executed
SAP Supplier Relationship Management (SRM) 7.0 and higher
SAP enhancement package for SAP Supplier Relationship Management
EBP, method FINISH_PROCESS cannot be executed, awaiting approval, HANDLE_PROCESS_FINISHED, IV_PROCESS_STATUS, BBP_PROCDOC_STATUS_CHANGE, handle process, process finished, handle process finished, /SAPSRM/WF_FACADE_PDO, WL 821 , KBA , SRM-EBP-WFL-PC , Process-Controlled Workflow , How To
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