SAP Knowledge Base Article - Public

1608311 - Data is Not Copied from Test System to Production System

Symptom

You have created Organizational Units, Job Definitions, Product Category Hierarchy in Test tenant and requested Production tenant with Solution Profile Copy of Test tenant. Upon checking the Production tenant, the Organizational Units, Job Definitions, Product Category Hierarchy are not copied as part of the copy process.

Environment

  • SAP Business ByDesign.
  • SAP Cloud for Customer.

Reproducing the Issue

To request for a Production tenant, follow the below steps:

  1. Go to the Service Control Center work center.
  2. Select the Systems view.
  3. Select Request Creation.
  4. Choose System Type: Production System.
  5. Data Source: Initial System (Copy Solution Profile) .
  6. Choose Solution Profile Source System from the value help.
  7. Select Source Solution Profile ID which is the name of the Solution Profile.
  8. Select OK.

Once the Production tenant is delivered, unable to see the Org Structures, Job Definitions and Product Category Hierarchy in the Production tenant.

Cause

Upon requesting for the copy of Org Structures, Job Definitions and Product Category Hierarchy to Production tenant, the respective data in Test tenant will be exported into Microsoft Excel and will be available in the staging area of the respective fine-tuning activities of Production tenant.

Resolution

To complete the copying of data from Test tenant to production tenant, you need to perform the migration by importing the data from the Microsoft Excel which is available in the staging area of the respective fine-tuning activities in Production tenant.

  1. Go to Business Configuration work center.
  2. Select Implementation Projects view.
  3. Select the project and choose Open Activity list button.
  4. Go to Fine tune and open the respective activities Perform Organizational Structure Setup, Job Definitions, Product Category Hierarchy.
  5. Select the link to import data from Test system.
  6. You will find the source file.
  7. Select Execute Migration and complete the migration.

After performing the steps, verify the availability of data in the respective work center views in Production tenant.

See Also

Perform Organizational Structure Setup, Job Definitions, Product Category Hierarchy

Keywords

new tenant, copy solution profile, organizational structure, job definitions, product category hierarchy , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions