SAP Knowledge Base Article - Preview

1593290 - Combinations of fields provide inconsistent account search criteria in CRM Web Client

Symptom

When you combine search criteria like account name and number the system is not providing the correct result.


Read more...

Environment

  • CRM2007 version or above.
  • Account identification in CRM Web Client is used
  • Business role profile is type B (Interaction Center WebClient).

Product

SAP Customer Relationship Management 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

FIRE_QUERY, CL_ICCMP_BP_BUPAMIXSEARCH_IMPL, wrong, contacts, context, exclude, set, ICCMP_BP_SEARCH, , KBA , CRM-IC-SEA , Account Identification , CRM-MD-BP , Business Partners , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.