SAP Knowledge Base Article - Preview

1569117 - FWB 00014 AD Authentication Not working


Login to infoview with single sign on gives the error " Account Information Not Recognized: All of your system's 0 Concurrent Access Licenses are in use at this time or your system's license key has expired. Try again later or contact your administrator to obtain additional licenses. (FWB 00014) "



  • BusinessObjects Enterprise XI 3.1 SP3
  • Internet Information Services (IIS) v6.0


SAP BusinessObjects Enterprise XI 3.1


FWB 00014, xi 3.1,  Account Information Not Recognized, Concurrent Access Licenses, license key expired , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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