SAP Knowledge Base Article - Public

1555058 - Crystal Reports 2008 runtime hanging for 30 seconds


30 second delay when opening Crystal Reports report via the .NET SDK on a Citrix server

Log file show there is two delays of 15 seconds to open the report.


Crystal Reports .NET SDK

Crystal Reports 2008

Windows 2003 Citrix server

Reproducing the Issue

Run the below code line in a VB.NET application on a Citrix Server,

objCR = New CrystalDecisions.CrystalReports.Engine.ReportDocument


This .Net Common Language Runtime is attempting to contact VeriSign to validate the certificates of digitally signed DLLs, which is causing the delay.


To prevent the .Net CLR from attempting to contact VeriSign, add the below part to your machine.config file:

<generatePublisherEvidence enabled="false"/>


crystal takes a long time, waiting, not showing up, not displaying, , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem


SAP Crystal Reports XI R2