SAP Knowledge Base Article - Public

1549011 - Bubble / bullet chart series values disappear when assigned to cells in Xcelsius


  • When saving the model, assigned series are removed without the user action


  • Windows All
  • Xcelsius 2008 SP3 and above

Reproducing the Issue

  1. Create a dashboard add a bubble chart
  2. Create 30 series
  3. Fill the bubble chart series by assigning to Excel cells and check the memory consumption in task manager
  4. As you fill the bubble chart, memory rises. When memory reach around 160k or above the problem start appearing.
  5. If you go back through the series you will see that some cells are no longer mapped in the series that has been completely filled.


  • This is a product defect due to memory leak. Reference:  ADAPT01512968


  • The fix is planned for Xcelsius 2008 SP5
  • Workarounds :

~ Save and close down Xcelsius in order to release the memory             

~ Split the series in the Bubble chart into smaller chunks (See attached)


graph lost xcelsius , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed


SAP BusinessObjects Xcelsius Enterprise 2008