Symptom
When you try to delete a Product Category, System throws below error message:
Delete not possible; product category XYZ used in <Business Area name>
Example: Delete not possible; product category XYZ used in SRM
Reproducing the Issue
1. Go to the Product Data work center.
2. Go to the Product Categories view.
3. Select Maintain Product Categories button.
4. Choose the item you don't need, and Select Actions - Delete button.
System throws above error message.
Cause
The system works as designed.
Resolution
Product Category is a master data. If the master data is used in transactional data, then the master data can't be changed or deleted, else it would create a data inconsistency in the system.
Keywords
KBA , product category , AP-GSP , Goods and Service Acknowledgement , Product Enhancement