Symptom
You as a Project Manager, want to delete a Service line item in a released Project but the Delete button is disabled or
You are unable to assign a service to the employee in project since the Service field is not enabled or
You are unable to delete an assigned Service from project ,because the Delete button is grayed out or
You want to change the Team Member assigned to a Service in the Work tab of a Project but the Team Member and Service field is grayed out and data cannot be changed
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Project Management workcenter.
- Select Projects view.
- Select the Project (Status: Released).
- Select Edit button and choose Project Plan option.
- Go to Work sub-tab.
- Select a line item (Service line item).
- Delete button is disabled.
Cause
It is not possible to delete the service line item
or
assign a service to an employee
or
change the Team Member assignment for a Service of any released project,
Cause actual work is not zero or there are purchase orders or purchase requests existing.
Resolution
You have to cancel the actual time confirmations and purchase requests or purchase orders if any and then the Delete button will be enabled .
Keywords
unable to delete work package , KBA , AP-PRO , Project Processing , Product Enhancement