SAP Knowledge Base Article - Public

1530061 - Crystal Reports for Visual Studio 2010 Installation Error 2753


  • When attempting to install Crystal Reports for Visual Studio 2010, the installation fails with the following message:

Error 2753. The File "agent.exe.6ED28686_7B19_420C_B255_5B6C1BD2C705" is not marked for installation.

  • After clicking ok to this message box, a second message appears:

SAP Crystal Reports, version for Visual Studio 2010 installation ended prematurely because of an error.


  • FLEXnet component of InstallSheild that is included in the Crystal Reports for VS2010 installation has a bug if it encounters newer versions of the client files.
  • This bug has been resolved in newer versions of the merge module from Flexnet


  1. Flexera (the publisher of InstallSheild) has released a utility that transforms a built installation package and removes installation problems associated with the FLEXnet Connect merge modules. The utility and related instructions can be found here:
  2. Extract the installation files from CRforVS_13_0.exe and run the utility directly on CrystalReportsForVisualStudio.msi.


flexnet, flexra, CRVS2010, Crystal Reports for Visual Studio 2010, CR2010 , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem


SAP Crystal Reports, developer version for Microsoft Visual Studio