- the mail is not sent, although the mail action is maintained correctly
- sender and the receiver of the mail are the same
- Email is not getting triggred in BRF plus to Support team.
- "Sender and recipient e-mail addresses are the same. E-mail cannot be sent"
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
Email, E-Mail, Sender, Empfänger, SolMan, Meldung, Service Desk, Meldender, Bearbeiter, Support team, same email id, BRF+, BRF plus, ITSM, IT Service management, service desk, incident, e-mail, receiver , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-BF-ACI , Actions/Output Determination , Problem
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