SAP Knowledge Base Article - Preview

1519408 - Account Information Not Recognized: Invalid username or password. (FWB 00007) (FWM 00007)

Symptom

  • Authentication with Active Directory using LDAP is configured successfully
  • A group is mapped and the list of users retrieved
  • When a user from the AD tries to authenticate using his AD account and password, the following error is displayed: Account Information Not Recognized: Invalid username or password. If your account is under any root other than DC=domain,DC=com, you must enter your DN. (FWB 00007) (FWM 00007)


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Environment

  • Bussiness Objects 3.x
  • Active Directory ADAM

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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