SAP Knowledge Base Article - Public

1502268 - Using CrystalReport.msi program in silent installation mode does not install the chosen language pack in the command line


After finishing installing Crystal Reports in silent mode using the msi package, the chosen language package is not installed.


  • Crystal Reports 2008

Reproducing the Issue

  1. Launch CMD command prompt.
  2. Start Crystal reports silent installation using the command line : start /w msiexec.exe /I CrystalReports.msi ADDLOCAL=ALL CLIENTLANGUAGE=DE REBOOT=ReallySuppress PIDKEY="xxxxx-xxxxxxx-xxxxxxx-xxxx" /laeivw c:\cri.log /qn+                                                                                                
  3. Installation is successfully finished.
  4. Launch Crystal Report Designer
  5. In the menu bar, click on View
  6. Browse to Product Locale.
  7. In the displayed list the chosen language in the command line is not available.


Language packages installation and the product installation are separated. Launching the silent installation using the CrystalReport.msi program will ignore the language packages installation.


Use setup.exe program to perform the installation instead of CrystalReport.msi, for example:

setup.exe ADDLOCAL=ALL CLIENTLANGUAGE=DE REBOOT=ReallySuppress PIDKEY="xxxxx-xxxxxxx-xxxxxxx-xxxx" INSTALLDIR="Path" /qn+          


installation, msi, crystal reports , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem


Crystal Reports 2008 V0 ; Crystal Reports 2008 V1