- When antivirus or security scanner applications are enabled, Business Objects services do not start remaining in initializing status; when antivirus is disabled the services start fine.
- What processes and directories should be excluded from anti-virus software scans and monitoring?
- Anti-virus software scans or security scanners are affecting the performance of the SAP BusinessObjects applications and on the client is leading to other errors
e.g.: login failures from Web Intelligence Rich Client and Crystal Reports Client.
- Is there an antivirus or scanner exclusion list?
- SAP BusinessObjects Enterprise XI 3.1 (Any Service Pack)
- SAP BusinessObjects Business Intelligence 4.0 / 4.1 / 4.2 / 4.3 (Any Service Pack)
- All supported Windows Server versions
- McAffee VirusScan
- Norton Antivirus (Symantec)
- Trend Micro OfficeScan
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