SAP Knowledge Base Article - Preview

1487766 - How to increase TimeOut for Crystal Reports to webservices connection


  • For some reports connecting to webservices Crystal Reports throws the folowing errors:

Failed to retrieve dada from the database

followed by

Cannot determine the queries necessary to get data for this report. Details: Cannot access web service

  • Read timed out



  • SAP Crystal Reports 2016


Crystal Reports 2008 V1 ; SAP BusinessObjects Enterprise XI 3.1


KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To

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