SAP Knowledge Base Article - Preview

1484727 - Red x is displayed in place of a picture or chart in Crystal Report viewed in web browser


  • Previewing a Crystal Report in a web browser.
  • Using the CrystalReportViewer control in a .NET web application.
  • Images and charts don't display. Instead a red x appears in their place.
  • The IIS log files (W3SVC1) show 401 and 404 errors when trying to request CrystalImageHandler.aspx.
15:30:17 GET /Reporting/CrystalImageHandler.aspx 401
15:30:17 GET /Reporting/CrystalImageHandler.aspx 401
15:30:17 GET /Reporting/CrystalImageHandler.aspx 404




  • Windows Server 2003
  • IIS 6
  • .NET Framework 2.0
  • Crystal Reports 2008


Crystal Reports 2008 V1 ; Crystal Reports Server 2008 V1 ; SAP BusinessObjects Enterprise XI 3.1


KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

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