SAP Knowledge Base Article - Preview

1473592 - Multiple errors when trying to view/schedule Reports through InfoView on a UNIX environment

Symptom

The following errors may be reported by end users when trying to view/schedule Crystal Report and Web Intelligence documents.

  • Unable to create the report ...
  • Unable to open file ~xxxxxxxxxxxx.rpt
  • Internal Error.  Please contact your system administrator
  • An error occured while creating a subprocess in the processing server. [RCIRAS0604]
  • read error. [File operation failed. Reason: [Fail to write file /tmp/smtpxxxxxxxxxxx.tmp. Reason given: No space left on device:].]: [CrystalEnterprise.Smtp]
  • An internal error occurred whie calling ‘processDPCommands’ API. (Error: ERR_WIS_30270)


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Environment

  • SAP BusinessObjects Enterprise XI Release 3.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3
  • UNIX / Linux Operating System
  • Crystal Reports documents
  • Web Intelligence documents (Webi)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

RCIRAS0604, unable to create the report, unable to open file, internal error, Crystal Report, Infoview, View, Unix, Solaris, AIX, Linux, temp directory , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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