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1464171 - Application list missing in 'Applications' section of CMC

Symptom

  • Selecting 'Applications' in the Central Management Console (CMC) shows only one entry
    "SAP Businessobjects Business Intelligence Platform Applications" instead of the normal application list.  This can happen either -
    • After running a patch or SP update or upgrading the server for example from 4.0 to 4.2 SP05 or above
    • After installing an add-on for example installing LCM on 3.x or Lumira on 4.x
  • Double clicking on "SAP Businessobjects Business Intelligence Platform Applications"  shows a blank list. 
  • You may either see an error like below in CMC itself or this errors is seen in the CMC logs -
     The plugin <pluginid> does not exist in the CMS (FWM 02017)
    Note : The <pluginid> can be anything like 368, 370, 371 , 377 , 460 etc.  Also you may have to resolve the first plugin error first to see if there is any subsequent plugin errors.
  • Uninstalling or Repairing either the BI Platform or the Add-on Installer may not resolve the problem.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (4.1 , 4.2)
  • Any patch or Add-on like SAP Lumira Add-on for BI Platform 2.x

Product

SAP BusinessObjects BI 4.1, add-on for SAP Lumira ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1 ; lifecycle management 1.0 for SAP BusinessObjects Enterprise

Keywords

KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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