Symptom
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Cannot launch Crystal Reports
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Error: 'crw32.exe Unable to find entry point. Unable to find entry point of the procedure in the dynamic link library'
Environment
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Windows XP Professional Service Pack 3 (SP)
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Business Objects Client XI 3.1 SP2
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Crystal Reports (CR) 2008 V1 SP2
Reproducing the Issue
Start Crystal Reports
Cause
Conflict between dll files.
Resolution
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Log into the system as Administrator
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Stop any application that is running
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Uninstall SP2 of Crystal Reports
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Uninstall Crystal Reports 2008 V1
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Install Crystal Reports 2008 V1
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Install SP2 of Crystal Reports
Keywords
cannot run, cannot open, cannot use , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
Crystal Reports 2008 V1