After a server reboot,
- Server intelligence agent (SIA) and Tomcat services do not start from Central Configuration Manager (CCM).
- SIA does not start up and stops immediately after it is started. No log is generated
- Tomcat cannot be started using Tomcat Configuration (Tomcat5W.exe) or from the Windows services manager.
- Tomcat stdout logs show entries such as below -
2010-03-20 15:45:58] [info] Procrun finished.
[2010-03-20 15:58:02] [info] Running Service...
[2010-03-20 15:58:02] [info] Starting service...
[2010-03-20 15:58:02] [info] Error occurred during initialization of VM
[2010-03-20 15:58:02] [info] java/lang/NoClassDefFoundError
[2010-03-20 15:58:02] [info] : java/lang/Object
Starting the SIA manually in command-line by going to win32_x86 folder, and launching SIA.exe + parameters visible in SIA properties, the following error is shown:
[2015-02-22 10:12:15] [402 prunsrv.c] [error]
The system cannot find the file specified.
[2015-02-22 10:12:15] [1246 prunsrv.c] [error]
Load configuration failed
Windows 2008 64-bit Server
SAP BusinessObjects Enterprise XI 3.1 Service Pack 2
Tomcat 5.5 / Java 1.5
BOXI3.1 SIA Tomcat cannot start , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem
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