SAP Knowledge Base Article - Preview

1422510 - Login to InfoView or BILaunchPad/CMC takes a long time due to reverse DNS lookup


  • Logging into BusinessObjects Enterprise XI 3.x or BI4.0/BI4.1 takes a long time, sometimes more than 20 sec
  • This happens regardless auditing is enabled or not
  • Once logged in, no network delays and everything works fine
  • This doesn't happen with BusinessObjects Enterprise XI Release 2



  • BusinessObjects Enterprise XI 3.0 (BOE XI 3.0)
  • BusinessObjects Enterprise XI 3.1 (All versions up to SP7)
  • SAP BI Platform 4.0 
  • SAP BI Platform 4.1


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1


Dynamic DNS, zone, reverse lookup, named.conf, nsswitch.conf, resolv.conf, dig, nslookup, as112, slow, nbt, netbios over tcp/ip,, TE 5050080496 TE5050080496 ADAPT01677669 ADAPT01677670 , KBA , logon , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.