SAP Knowledge Base Article - Public

1411361 - Not Able to Delete a Material or Service Product Master Data

Symptom

You have set up (fully or partially) a material or a service product. Now, you want to delete the material or the service product.

Environment

  • SAP Business ByDesign.

Reproducing the Issue

  1. Go to Product Data work center.
  2. Select Materials or Services view.
  3. Select any material or service.

There is no option to delete the product.

Cause

The functionality to delete master data once it is set up (or saved) is not available. You can't delete a fully or partially created a Material or Service Product. It is also not possible to delete this from the database, as this would require lot of follow up and might lead to data inconsistencies, for example, in Business Intelligence Reports etc.

Resolution

As a workaround, you can keep the unwanted product in blocked status so that it can't be used in any business processes.

Steps to block a Product:

  1. Go to Product Data work center.
  2. Select Materials or Services view.
  3. Select a Material or Service.
  4. Select View All button.
  5. Go to respective Business area tab (Purchasing and Sales).
  6. Change the status from Active to Blocked.

Material:

Once a Material is activated for Purchasing, Logistics, Planning, Availability Confirmation, Sales and Valuation, then it is allowed to block the Material only for Purchasing and Sales. The status of Logistics, Planning, Availability Confirmation, and Valuation are not allowed to be blocked.

The reason for this behavior is, if the Material is used for Logistics, Planning, Availability Confirmation, and Valuation, blocking the status will lead to inconsistencies in business transaction documents that already use the Material. So, in general, it is not allowed to block the status of Material for Logistics, Planning, Availability Confirmation, and Valuation.

However, once you block the Material for Purchasing and Sales, then those Materials are never used for Sales and Purchasing which means no new entries of these materials can be created in the system. Entries already existing for materials in Logistics (or in any SCM process) will remain unaffected.

Note: If the material is with status In Preparation, you need to change the status to Active, then you can change to Blocked.

Service:

Once a Service is activated for Purchasing, Sales and Valuation, as with the material, blocking for Valuation is not allowed.

But again, as with the Material. once you block the Service for Purchasing and Sales, no new entries for this Service can be created in the system.

Note: If the service is with status In Preparation, you need to change the status to Active, then you can change to Blocked.

Keywords

delete master data, delete material, delete service, service master data, material master data , KBA , delete material , delete master data , delete service , SRD-MD-PRD-PRD , Product , Product Enhancement

Product

SAP Business ByDesign all versions