SAP Knowledge Base Article - Preview

1387826 - Error: "ORA-12154 TNS:could not resolve service name" when trying to re-initialize CMS database.


  • ORA-12154 TNS:could not resolve service name when:
    • Attempting to re-initialize the Central Management Server (CMS) database
    • Retrieve the cluster name on the properties tab of the Central Configuration Manager (CCM) for a Server Intelligence Agent (SIA)



  • Oracle Database
  • SAP Business Objects Enterprise XI 3.1
  • SAP BusinessObjects Business Intelligence Platform XI 4.x


SAP BusinessObjects Business Intelligence platform R2


ORA 12154, ORA12154 , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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