SAP Knowledge Base Article - Public

1378285 - Crystal Reports on Windows Vista doesn't display Infosets.


Can't see Infoset on Crystal Reports installed on Windows Vista.

Reproducing the Issue


  • Crystal Reports 2008 V1.
  • Windows Vista Home Premium.
  • SAP GUI for Windows 7.10 version Path level 13. 
  • SAP Integration Kit for BusinessObjects Enterprise XI3.1


Steps to reproduce the issue:

Installations in the client machine.

  1. Install SAP GUI and set up the access.
  2. Install Crystal Reports 2008.
  3. Install SAP Integration Kit for SAP client option.



Windows Vista Home Premium is not supported on SAP GUI 7.10


Install a Windows Vista supported by SAP GUI 7.10 as ultimate or at least the Proffessional version.


Windows Vista Home Premium, SAP GUI 7.10, Infosets. , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem


Crystal Reports 2008 V1