SAP Knowledge Base Article - Preview

1371143 - Incorrect characters displays in MS Excel when opening a report exported to CSV format from Crystal Reports

Symptom

  • Incorrect characters displayed in MS Excel.
  • Accent characters are not dispolyed as expected in MS Excel.
  • Incorrect characters displays in MS Excel when opening a report exported to CSV format from Crystal Reports.
  • Report containing “umlaut” characters like: ä,ë,ï,é are substitute by incorrect values in MS Excel like: ääé


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Environment

  • SAP Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Product

Crystal Reports 2008 V0 ; Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016

Keywords

Crystal Reports, CR, Export, CSV, MS Excel, umlaut , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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