SAP Knowledge Base Article - Preview

1364536 - Installation of Xcelsius 2008 client causes SAP SSO to fail in Universe Designer XI3.x


  • Installation of Xcelsius 2008 causes SSO to SAP to fail with "Incomplete logon data" in Designer
  • Error message: "DBD: Unable to connect to SAP BW server Incomplete logon data"
  • Issue affectes any client that shares designer and xcelsius
  • Issue will also affect and Business Objects Enterprise, or Edge when performing SSO to a universe if xcelsius was installed on the BOE server



  • Crystal Reports 2008 V1
  • Business Objects Client Tools XI 3.1
  • Live Office XI 3.1
  • Xcelsius 2008
  • SAP Integration Kit XI 3.1


SAP BusinessObjects Business Intelligence, Edge edition, standard package 3.0 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP BusinessObjects Integration for SAP solutions XI 3.0 ; SAP BusinessObjects Xcelsius Enterprise 2008


XIR3 XI 3.1 XI 3.0 XI3 , KBA , BI-BIP-IK , Integration; Integration kits for SAP, Baan, PeopleSoft, Sie , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Bug Filed

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