SAP Knowledge Base Article - Preview

1326462 - Unknown entitlement system error when migrating users and groups


  • When attempting to promote content from a source Business Objects Enterprise (BOE) XI 3.x environment to a destination BOE XI 3.x environment, the Import Wizard is failing on the "Users and groups" dialog.
  • Error Message is: "Failed while trying to obtain the connection provider object for system SYSTEM-NAME. Unknown entitlement system SYSTEM-NAME. Logon cannot proceed."



SAP BusinessObjects Enterprise XI 3.1


SAP BusinessObjects Enterprise XI 3.1


BOXI3.1, BOXI 3.1, BO XI 3.1, migration, migrate groups. , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , How To

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