SAP Knowledge Base Article - Public

1290332 - Where are the downloads for Crystal Reports Viewer?


  • How to download Crystal Reports Viewer? 
  • Where are the download locations for Crystal Reports Viewer?
  • Internet search returns multiple results for Crystal Reports Viewer download. What is the reliable source?
  • Where can we download the free standalone application to view report created in Crystal Reports with saved data?


  • SAP Crystal Reports Viewer 2013
  • SAP Crystal Reports Viewer 2016
  • SAP Crystal Reports Viewer 2020


  • The free application to view reports with saved data called: SAP Crystal Reports Viewer, can be downloaded from the following locations:
  • SAP Crystal Reports Viewer Installation:
    • Installation Guide is available on the SAP Help Portal, as well as in the Attachments section below.
    • Side by side installation of different versions of SAP Crystal Reports Viewer is not supported.
  • Downloading Crystal Reports Viewer from the SAP Support Potal: ( Requires an SAP User Account )
    1. Go to the SAP Software Downloads page:
    2. In the SAP Software Downloads page, under the tab "Installations and Upgrades", select "By Category"
    3. Under "By Category", select "Analytics Solutions"
        Downloads - 01.png
    4. In the "Analytics Solutions" page select: "Crystal Reports Viewer"
    5. Select the version of Crystal Reports Viewer to download, like: "Crystal Reports Viewer 2016"
    6. Then select: "Installation and Upgrade"
    7. It will then display the list of the available downloads for Crystal Reports Viewer.
  • If you have any questions or issues downloading Crystal Reports Viewer, create an incident under the component: XX-SER-SAPSMP-SWC, and include any errors you receive or a screenshot.


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SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016 ; SAP Crystal Reports viewer 2020