The report contains a dynamic prompt which the user selects each time he refreshes the report. Can the selected values of the prompt be reset to blank automatically when he refreshes the report again instead of he manually removing already selected values.
Reproducing the Issue
Create a dynamic parameter that can have multiple values.
Run the report and select values
Refresh the report and select prompt with new parameters
Old values are still selected
Prompt, refresh, dynamic , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem