SAP Knowledge Base Article - Public

1266944 - Crystal Reports for VS .NET Runtime Distribution & Supported Operating Systems


How to install correct Crystal reports runtime?

  • Error message: "Error in file C:\DOCUME~1\rolfd\LOKALA~1\temp<guid>.rpt: The request could not be submitted for background processing."
  • Error message: "An unhandled exception of type 'System.Runtime.InteropServices.COMException' occurred in CrystalDecisions.CrystalReports.Engine.dll."
  • Error message: Parser Error Message: File or assembly name CrystalDecisions.ReportAppServer.ClientDoc, or one of its dependencies, was not found.
  • Error message: Load Report Failed


  • Invalid Crystal Reports runtime deployed
  • Crystal Reports runtime has not been deployed correctly


The following Wiki post details all msm and msi files required for deployment of Crystal Reports versions 9.1 to 12.0 (CR 2008):

For Crystal Report for Visual Studio ( version 13 ruintime ) see this Document for the downloads:


KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , How To


Crystal Reports 2008 V1 ; SAP Crystal Reports, developer version for Microsoft Visual Studio