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1259855 - Troubleshooting LDAP SSL within BOE

Symptom

  • LDAP SSL plugin has been setup within the BOE Plugin
  • NON-SSL has been confirmed working from client tools and InfoView (BI Launch Pad)

Prior to troubleshooting LDAP SSL the following prerequisites must be met

  1. NON-SSL LDAP users can login to InfoView (BI Launch Pad)
  2. LDAP Server certificate has been obtained from the LDAP administrators team

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Environment

This KB applies to XI R2, XI 3.1, and XI 4.0.

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Account Information Not Recognized: The secLDAP plugin failed to connect to the specified hosts. (FWB 00028) , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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