SAP Knowledge Base Article - Preview

1239839 - How to close a support incident/case - SAP ONE Support Launchpad


  • How to close a support incident
  • How to close a support incident that is on SAP side
  • Where is the Request to Close button 
  • How to close an incident
  • How to close a message
  • Close button is missing
  • Can't close an incident I created
  • How to confirm a support incident
  • Why can't I find the Close button on my incident?
  • Cannot see the Close button
  • Close button is grayed out
  • Request to Close is grayed out
  • Close a case



SAP ONE Support Launchpad


Confirm, close, messages, incident, S-User, application, central entry point, support, managing incidents, close incidents, close, launchpad, PCC, commit, how to close an incident, how to close an OSS message, , KBA , ticket , support ticket , gscnawest_video , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-USR , User Administration , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.