When starting Crystal Xcelsius 4.5, the following error message appears:
"Installation is not complete. Application cannot run. Please re-install Crystal Xcelsius".
- SAP BusinessObjects Dashboards 4.5
This error message occurs because there is either a problem with the installation or the user does not have appropriate rights to the application.
Resolve the error message with the following methods:
Run the application under an administrator account.
Reinstall the application.
To run the application under an administrator account
Navigate to C:\Program Files\Business Objects\Crystal Xcelsius Designer 4.5.
Right-click the Xcelsius.exe file.
Choose Run As.
Enter the local administrator account information.
To reinstall the application
Uninstall Crystal Xcelsius from Add/Remove Programs.
Download and install if installing from a download.
If installing from a CD, copy the installation files to a directory on the local computer. Install from that location.
Use an administrator account to install Crystal Xcelsius
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