SAP Knowledge Base Article - Public

2850722 - Reports are missing in Report Center for certain users

Symptom

  • Few reports are missing just for a few users
  • Certain types of reports (example: Canvas) are missing for a few users

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

  • Report Center

Reproducing the Issue

Navigate to Report Center as the affected user

replication.png

  • Expected behaviour - Reports the user has access to should be listed
  • Actual behaviour - Not all reports all listed

Cause

Affected user has applied filters in the Report Listing page

Resolution

  1. Edit the filters by clicking the filter icon
  2. Either add the desired report types (left top) or clear the filter altogether (right top)
  3. Click 'Go'

    fix.png

 

See Also

2353719 - Reports missing in Report Center

2796673 - Report Canvas missing - Master KBA

Keywords

Report, missing, center, canvas, sync, user, some, certain, hidden, gone, error, enable, disable , KBA , LOD-SF-ANA-RCT , Report Centre , Problem

Product

SAP SuccessFactors HXM Suite all versions